Frequently Asked Questions
1. What makes Clay Peace ceramics different from regular tableware?
Every piece from Clay Peace is crafted by skilled artisans at India's renowned ceramic hub, blending traditional craftsmanship with timeless design. Unlike mass-produced tableware, our pieces carry the character of the craft — subtle variations in glaze and form that make each item unique. We focus on quality-first, daily-use ceramics that feel special every single meal, without being precious.
2. Are Clay Peace products food-safe and lead-free?
Absolutely. All Clay Peace ceramics are 100% food-safe, lead-free, and cadmium-free. Our glazes meet food-contact safety standards, so you can use them for hot beverages, meals, and everyday dining with complete peace of mind. Your family's safety is as important to us as the beauty of the piece.
3. Are the ceramics microwave and dishwasher safe?
Yes — our ceramics are microwave-safe and dishwasher-safe. That said, for pieces with hand-painted or gold/metallic accents, we recommend hand washing to preserve the finish longer. For everyday glazed pieces, your dishwasher works perfectly fine. Always check the individual product page for specific care notes.
4. What is the price range, and do you offer sets?
Our pieces starting from ₹400 per piece, making quality ceramics accessible without compromise. We offer dinner sets, mug sets, and mixed tableware collections ideal for both daily use and gifting. Sets are available in varying sizes to suit couples, families, and those setting up a new home.
5. Do you ship across India? How long does delivery take?
Yes, we ship Pan India! Standard delivery typically takes 5–8 business days, though metro cities (Chennai, Bangalore, Mumbai, Delhi) often receive orders faster. Each order is carefully packed with protective cushioning to ensure your ceramics arrive intact. You will receive a tracking link via SMS/email once your order is dispatched through our delivery partners
6. What payment methods do you accept?
We accept all major payment modes via Cashfree — including UPI (GPay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking, and EMI options on select cards. All transactions are encrypted and secure. We currently accept Cash on Delivery (COD) for selected pin codes; check availability at checkout.
7. What if my order arrives damaged?
We take great care in packaging, but if a piece arrives damaged, please photograph the item and the packaging and reach out to us at hello@claypeace.com within 48 hours of delivery. We will arrange a replacement or full refund with no hassle. Ceramics are fragile — we stand fully behind every order we ship
8. Can I order Clay Peace products as a gift?
Clay Peace makes a thoughtful gift for housewarmings, weddings, Festivals, and birthdays. Our pieces come in clean, presentable packaging suited for gifting. You can add a personalised gift message at checkout. For bulk gifting (corporate or wedding favours), please reach out to us hello@claypeace.com — we offer special pricing and custom packaging for larger orders.
9. Are there any slight variations between pieces in the same collection?
Yes — and we consider this a feature, not a flaw. Because our ceramics are crafted by hand and kiln-fired individually, minor variations in glaze tone, texture, or form are natural and expected. No two pieces are perfectly identical, and that's precisely what gives handmade ceramics their warmth and soul. Product photos represent the collection; your piece may vary slightly and beautifully.
10. How do I care for my Clay Peace ceramics to make them last?
With a little care, your Clay Peace pieces can last a lifetime. A few simple tips: avoid sudden temperature changes (don't put a cold piece directly into a hot oven); stack carefully with soft cloth between pieces to prevent scratching; use mild, non-abrasive detergents when hand washing. For glazed everyday pieces, the dishwasher is perfectly fine. Treat them well and they'll only grow more beautiful with time